Switch FAQ
Switch is revolutionizing the way the next generation spends money and shares their lives. No more spreadsheets, no more arguing or figuring out who owes whom. Create shared accounts and events to pool and spend money with friends on your wildest ideas - all seamlessly.
Soon, create and share unlimited virtual debit cards 🚀 Switch is the game-changing app making splitting expenses effortless and turning virtual plans into reality.
Have questions about Switch? See our FAQ below to learn more!
Switch is revolutionizing the way the next generation spends money and shares their lives. No more spreadsheets, no more arguing or figuring out who owes whom.
Create shared accounts and events to pool and spend money with friends on your wildest ideas - all seamlessly.
Soon, create and share unlimited virtual debit cards 🚀 Switch is the game-changing app making splitting expenses effortless and turning virtual plans into reality.
Have questions about Switch? See our FAQ below to learn more!
What is Switch shared account?
A Switch account is a new way to collect, manage, and spend money with friends and family. Each new shared account you create is its own entity and funds are kept separate from other shared accounts and your personal Switch balance. Switch shared accounts can be used for one-off collections or ongoing shared expenses.
How do Shared Accounts work?
After you create a shared account, you can invite others to join. Your group will pay directly and pool funds into the unique account, which is where your shared money lives. Soon, debit cards assigned to each shared account will allow you to spend right from these accounts and never co-mingle or front your funds again!
Are there fees to use Switch?
Switch is free to use and we do not take a percentage of the money you collect. We are currently waiving the 3% fee for contributions made with a credit card for a limited time. There are no fees for contributions made with debit cards or via bank transfer. There is no fee for standard transfers from Switch to your bank. Once instant transfers are available this spring, Switch will charge a 1.75% fee for instant transfers from Switch to a bank account.
Is Switch secure?
We take security very seriously. All payment and personal information is encrypted end-to-end, using industry-standard best practices. We use Transport Layer Security (TLS) and bank-grade encryption using 256-bit keys, keeping your money safe. On the security of your personal data—Short Answer: We will never share your data - Switch is held to banking industry data protection standards. Long answer: Our COO Alex wouldn’t even last a day in white collar prison let alone real prison. He couldn’t even get through Orange is the New Black season 1. So for so many reasons we will NEVER share your data without your permission.
How does Switch make money?
When groups, communities, and organizations use our virtual debit card, businesses pay a fee every time you shop with them. This fee, called interchange, is paid by the business and sent to Visa, and then shared with us. Switch does not sell your data.
How is Switch different from Venmo, Cash App, Zelle, PayPal, etc.?
Switch is designed for group use. Money is held in a dedicated account you can share with others. You can invite as many people as you want to a shared account and set permissions for what they can do, see, or access, such as spending money. Switch is a financial platform, not a bank. Banking services and debit cards are provided and issued by Switch’s bank partner(s), which include Dwolla, Plaid, Stripe, Cognito, and more.
What is Switch shared account?
A Switch account is a new way to collect, manage, and spend money with friends and family. Each new shared account you create is its own entity and funds are kept separate from other shared accounts and your personal Switch balance. Switch shared accounts can be used for one-off collections or ongoing shared expenses.
How do Shared Accounts work?
After you create a shared account, you can invite others to join. Your group will pay directly and pool funds into the unique account, which is where your shared money lives. Soon, debit cards assigned to each shared account will allow you to spend right from these accounts and never co-mingle or front your funds again!
Are there fees to use Switch?
Switch is free to use and we do not take a percentage of the money you collect. We are currently waiving the 3% fee for contributions made with a credit card for a limited time. There are no fees for contributions made with debit cards or via bank transfer. There is no fee for standard transfers from Switch to your bank. Once instant transfers are available this spring, Switch will charge a 1.75% fee for instant transfers from Switch to a bank account.
Is Switch secure?
We take security very seriously. All payment and personal information is encrypted end-to-end, using industry-standard best practices. We use Transport Layer Security (TLS) and bank-grade encryption using 256-bit keys, keeping your money safe. On the security of your personal data—Short Answer: We will never share your data - Switch is held to banking industry data protection standards. Long answer: Our COO Alex wouldn’t even last a day in white collar prison let alone real prison. He couldn’t even get through Orange is the New Black season 1. So for so many reasons we will NEVER share your data without your permission.
How does Switch make money?
When groups, communities, and organizations use our virtual debit card, businesses pay a fee every time you shop with them. This fee, called interchange, is paid by the business and sent to Visa, and then shared with us. Switch does not sell your data.
How is Switch different from Venmo, Cash App, Zelle, PayPal, etc.?
Switch is designed for group use. Money is held in a dedicated account you can share with others. You can invite as many people as you want to a shared account and set permissions for what they can do, see, or access, such as spending money. Switch is a financial platform, not a bank. Banking services and debit cards are provided and issued by Switch’s bank partner(s), which include Dwolla, Plaid, Stripe, Cognito, and more.